Our Returns Policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a credit note or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

Credit notes
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return

If you are approved, then your credit note will be processed and will be valid for 15 days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: ACS courier at Michalakopoulou str. Nicosia for Flashback.

To return your product for a credit note, you should send your product to: ACS courier at Michalakopoulou str. Nicosia for Flashback.
You will be responsible for paying for your own ACS courier delivery  costs for returning your item. Delivery costs are non-refundable. If you receive a credit note, the cost of return delivery will be deducted from your credit note.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.